Privacy Policy

Introduction

"MyRwrds" is a rewards loyalty platform representing a network of merchants that are interested in offering exclusive offers and services to the RuPay Card customers. To ensure that our customers have a great rewarding experience with relevant offers and services, we may collect information from time to time. This is solely intended to make the program more useful and meaningful. We are committed to protecting the privacy of our customers and their transactions. We ensure that all the information is protected in a safe, secure and responsible manner to avoid any misuse because we value privacy.

What We Collect?

We collect personally identifiable information from you to identify you as an individual when you register an account with MyRwrds. Upon aggreging to the Terms and Conditions, we may collect basic information like name, email ID, mobile number, date of birth, gender, address, PIN code, country, etc. Apart from that, we may collect information like chat, email, phone number, etc. that you have used while you communicate with us. Additionally, we also collect information related to your preferences, subscription to news or offers and other promotional activities we do. We maintain a record of your transactions linked to MyRwrds account including debits & credits to bank accounts.

What is the Purpose?

All the information is collected for better servicing of the customers and making the offerings more relevant. We keep track of point transactions to help you in case of any disputes, inquiries, complaints or any customer care related queries. Using the information, we help to send you or your friends or relatives the products or gift cards that you have ordered, process gift card transaction, send communication-related to order updates and offers through e-mail, SMS and social media channels.

Who Has Access to Your Data?

Only the persons authorized by us will have access to your personal & sensitive data. When we share your information with other brands to help us provide our services to you, we will require them to comply with every applicable legal requirement regarding the privacy of your information. The information provided by you during registration will only be used within our domain unless you choose to allow third-party data sharing.

Although unlikely, we may provide personally identifiable information to the appropriate governmental authorities as required by law enforcement or judicial authorities. Other brands that are partnered with us may collect information about you when you view or click on their advertising or content using cookies. Since it is the way the Internet technically operates, we have no control over the collection of information. Feel free to contact these advertisers if you have any queries about their use of the information they collect.

We may track your preferences and purchase activities through our website. Using cookies, we keep a record of your activities to make your upcoming visits to the site more efficient. Information collected will include the number of times that you view a page, the number of times you view a particular item, etc. Since the use of cookies is a common practice done by most of the sites to better serve their customers, most browsers are developed to accept cookies. However, they can be easily modified to block cookies.

Please know that by continuing the use of the site, you are agreeing to our use of cookies. If you do not agree, feel free to block them in your browser setting, but doing this will make you lose some functionality.

How Long Do We Retain Personal Data?

We only retain your personal and sensitive information as long as it is reasonably required/ permitted for business purposes or required by law/regulatory requirements. We may keep your information as long as it is necessary to fulfill the purpose for which it was collected. We ensure that all the information is safeguarded to avoid inappropriate access and disclosure.

Choice to Opt-Out

The site provides an option for all the users to opt-out of receiving any promotional or marketing communications from us. If you do not wish to receive any promotional or marketing communications from us, you can unsubscribe.

Enforcement

We regularly review how we are meeting our privacy principles and ensure that we provide you a means to settle complaints about our privacy practices as soon as possible.

Security

We ensure that we follow generally accepted industry standards to keep all the information protected during sharing and storage. We make use of secure data networks protected by firewalls and passwords. To provide the most secured services, our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information provided by our customers.